What should an administrator do after a crisis has been resolved?

After a crisis has been resolved, it is essential for an administrator to debrief staff and evaluate the response. This step allows the team to collectively assess how the situation was managed, identify what worked well, and pinpoint areas for improvement. Engaging in a debriefing session promotes open communication among staff members, encourages feedback, and fosters a culture of learning. This reflection can lead to the development of better crisis management protocols and prepare the staff for any future incidents, ultimately enhancing the quality of care and safety within the facility.

In contrast, simply reviewing the budget may not address the immediate lessons learned from the crisis, while increasing resident activities or planning a marketing campaign might not be relevant until the team has fully processed the crisis and understood its implications. Focusing on staff debriefing ensures that the lessons learned are prioritized and acted upon, benefiting both staff and residents in the long run.